CPHA Tips For City Living - Number 17
When there's an urgency, but no emergency

Using the 3-1-1 non-emergency phone system effecitively helps Baltimore City Police Officers to respond to emergency situations and use more productive policing methods. Citizens should use sound judgement as to the emergency nature of their concerns. The Following can be used as guidelines for using 3-1-1.
  • Destruction of property not in progress.
  • Reports of thefts not in progress.
  • Juvenile complaints not in progress.
  • Animal disturbances.
  • Parking complaint not in progress.
  • Abandoned automobile not suspected stolen.
  • Telephone misuse unless threatening or a matter involving domestic violence.
  • Threat of non-imminent assault.
  • Follow-up information on property crime.
  • Loitering not causing a disturbance.
  • Lost property.
  • Sanitation complaint not in progress.
  • Minor flooding or temporary power outages.
  • Open hydrants unless causing a hazard.
  • Water leaks.
  • Sick cases/injured persons/elderly assists unless potentially serious or life-threatening.

For more information about 3-1-1, contact the Baltimore City Police Department
Tips For City Living is produced by the Citizens Planning and Housing Association. For more information about CPHA or Tips, call 410.539.1369.

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